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Guide

Locksmith scam warning: avoid cheap call-out traps

Be very careful with locksmith ads that offer a tiny call-out fee but avoid giving a clear total price. A cheap attendance fee can become an expensive surprise bill if labour, after-hours charges, drilling, replacement parts, or GST are not explained upfront.

Scam warning stamp for locksmith pricing advice

Do not book a locksmith just because the ad says the call-out is cheap. That is one of the easiest ways people get caught when they are locked out, stressed, and trying to solve the problem fast.

Before anyone is dispatched, ask direct questions: what is the call-out fee, what is the labour price, is it after hours, is GST included, what parts may cost extra, and what is the likely total price range for the job you described?

If the person refuses to answer, keeps saying "it depends on the lock" without explaining the reason, or only gives a tiny starting price, treat that as a red flag and call someone else. A real locksmith may need to inspect the door before confirming the final method, but they should still explain the likely price range and get your approval before drilling, replacing hardware, or adding major charges.

Be especially cautious if the price suddenly jumps after arrival, if drilling is pushed immediately, if the technician cannot clearly identify the business, if reviews look fake or inconsistent, or if you feel pressured to pay before the work is explained. Always check reviews, compare the business name against the website and phone number, and ask for a clear invoice. If the quote is vague before dispatch, it will probably be worse once the person is standing at your door.